JESO is a curated marketplace where you can discover unique, handcrafted jewellery made by talented UK-based artisans. We connect you with beautifully crafted, sustainable pieces that are designed to last a lifetime.

Currently, we only ship within the UK. Each piece is crafted by our UK-based artisans, and shipping times can vary based on the maker and whether the item is made to order.

Each order has a different lead time, as most items are made to order. Shipping times vary depending on the specific artisan and product, so be sure to check the product page for details.

All of our pieces are handcrafted by independent artisans across the UK. Each product page includes details about the maker and their location, so you can learn more about the story behind your jewellery.

Yes! Sustainability is a core value at JESO. We carefully select UK-based artisans who prioritise eco-friendly practices, such as using recycled materials or ethically sourced materials, to ensure your jewellery is both beautiful and responsibly made.

Since we work with individual UK vendors, return and exchange policies may vary by artisan.

You can read our returns policy here for more info.

If you have any questions or need assistance, feel free to reach out, and we’ll help guide you through the process.

We’re sorry that happened! If your item arrives damaged, contact us with your order details and a photo of the damage. We’ll work with the artisan to resolve the issue as quickly as possible.

You can email us via hello@jesocollective.com

Jewellery care is essential for keeping your pieces looking their best!

We’ve got a full care guide available here, but generally, keep your jewellery away from harsh chemicals, store it in a cool, dry place, and use a soft cloth to polish regularly.

Many of our artisans use hypoallergenic materials like sterling silver or gold, but it’s always best to check the product description for specific details. If you have particular sensitivities, feel free to reach out for recommendations.

If you're interested in a custom piece or have specific questions for an artisan, get in touch with us, and we can facilitate the connection!